9 August
OUT OF HOURS SERVICE PUTS 'CUSTOMER FIRST'
Lincolnshire's Out of Hours service has been awarded the national 'Customer First' kite mark. This achievement comes at a time when the Department for Health is calling for national reform of Out of Hours across the UK. Lincolnshire Community Health Services will be presented with the accreditation on 10 August 2010 in Sleaford to mark the occasion.
Petra Clarke, out of hours Locality Manager for Lincolnshire Community Health Services said:
"We are delighted to be the second NHS organisation in the UK to be awarded the 'Customer First' kite mark. The Out of Hours service in Lincolnshire is unique. Since Lincolnshire Community Health Services have managed the service, no external agencies have been brought in. Care is delivered by a team of expert practitioners, triage nurses, healthcare support workers, receptionists and 119 local GPs, supported by the management team at John Coupland Hospital in Gainsborough.
Last year over 108,000 people contacted the service which is delivered from nine bases across the county. We consistently report a high standard of care delivered against a framework of 13 gold standards which are monitored locally and nationally.
The 'Customer First' Kite mark is another form of recognition that shows we are delivering a first class service. Patients who were surveyed scored the service as either very good or excellent on timeliness and rated the help received from health professionals better than the average. The assessment process has led us to make even further improvements. For instance, patient feedback is now shared with staff at all levels so everyone understands the rationale behind patients' appreciations or concerns.
More relevant feedback is being collated and used to influence positive changes within the service and stronger channels of internal communication have also been established."
Out of hours can be contacted through 0845 0450281. Alternatively, patients can be transferred by calling their GP Practice.
5 August
HOSPTIAL MINOR INJURIES UNIT SEES 12,000 PATIENTS IN 1st YEAR
Johnson Community Hospital’s Minor Injuries Unit (MIU) has treated nearly 12,000 patients in its first year.
People can receive treatment from specialist nurses between 8am-6pm, Monday to Sunday, 365 days a year, without the need for an appointment.
Simon Temple, hospital matron explained: “Our Minor Injuries Unit has proved really popular with local people. It is open evenings, weekends and bank holidays which makes it even easier for patients to get treated quickly and close to home.
We deliver a high level of care to patients with minor head injuries, simple lacerations or abrasions, sprains and strains, simple fractures that do not require manipulation or surgery, bites and stings, scalds and foreign bodies in eyes, ears, nose or throat.
Our Advanced Emergency Nurse Practitioners have specialist skills in suturing and plastering and can also refer directly to A&E and other specialist services, if required."
People can call the Minor Injuries Unit on 01775 652000 to check if their condition can be treated there.
Patients with a medical emergency, such as severe chest pain and abdominal pain should ring 999.
NHS LINCOLNSHIRE SHORTLISTED FOR NEW MEDIA AWARD
NHS Lincolnshire has been shortlisted for an award in the Best Use of New Media.
The award will be announced at the prestigious annual conference of the Association for Healthcare Communications and Marketing.
The Primary Care Trust has established a strong presence on social networking sites, with over 800 friends on Facebook and more than 1,400 followers on Twitter. These people are patients and other members of the public, who receive instant health news and service updates on a regular basis; they also have the opportunity to provide their own comments and feedback to the organisation.
John McIvor, chief executive for NHS Lincolnshire said "We are always looking for new ways to involve local people in the development of our services. People have responded really well so far by sharing their views and asking questions. We are even using Facebook as a way to engage people within our shaping health consultations."
Visit www.lincolnshire.nhs.uk to find the links to our Twitter and Facebook pages, or go to either of the sites directly and search for NHS Lincolnshire.
ENDS
Notes to editors:
1. NHS Lincolnshire has 1,450 followers on Twitter and 800 friends on Facebook
2. The Communicating Health Awards recognise excellence in all forms of communication in, and for, the NHS and health and social care throughout the UK. Run by the Association for Healthcare Communications and Marketing (AHCM) and now in their thirteenth year, the awards acknowledge good practice, whether it is a campaign, newsletter or strategy.
3. The winners will be announced on 6 October 2010. NHS Lincolnshire PR 255 - 28/07/2010
JOHNSON COMMUNITY HOSPITAL AWARDED TOP SCORE
Spalding's Johnson Community Hospital has been awarded the highest possible rating in the 2010 Patient Environment Action Team (PEAT) Assessments.
The hospital was awarded 'excellent' in all areas; environment, food and privacy and dignity.
Simon Temple, hospital matron for Lincolnshire Community Health Services is delighted with the 2010 PEAT scores.
"Everyone at the hospital has worked really hard to ensure the standards met the requirements for the highest rating. We aim to make our patients' stay as comfortable as possible so it is great to be recognised by The National Patient Safety Agency as having high standards."
All inpatient facilities in England with over ten beds are assessed annually as excellent, good, acceptable, poor or unacceptable.
PEAT evaluation teams are made up of nurses, matrons, doctors, catering and domestic service managers, executive and non-executive directors, dieticians and estates directors. They also include patients, patient representatives and members of the public.
ENDS
Media Contact: Communications Team 01522 515343
Subscribe to our news feed at www.lincolnshire.nhs.uk
Notes to Editors:
1. Skegness and District Hospital and Spalding's Johnson Community Hospital were awarded Excellent for environment, food score, privacy and dignity.
2. UK PEAT scores can be found at www.npsa.nhs.uk/peat.
3. Standards across a range of patient services including of food, cleanliness, infection control, and patient environment (bathroom areas, décor, lighting, floors and patient access) to give the hospital an overall rating are inspected.
The National Patient Safety Agency (NPSA) oversees the management of the PEAT programme. As with the approach taken by the Healthcare Commission, the PEAT programme is an entirely self-assessed system and sites are measured on their food, as well as their “patient environment”, which covers
* Specific cleanliness and toilet and bathroom cleanliness
* Infection control
* Environment (wards, rooms, waiting and reception areas, stairwells, lifts, corridors and other public areas)
* Access and external areas
NHS LINCOLNSHIRE BOARD MEETING
26 JULY 2010
NHS Lincolnshire's Board is meeting on Monday, 26 July 2010 from 1.30 pm at
Think Tank, Ruston Way, Lincoln LN6 7FL.
The regular Performance and Finance Reports will be considered by the Board,
in addition to:
* Annual Report and Summary Financial Statements 2009/10
* Annual Governance Report 2009/10
* Shaping Health for Skegness
Richard Childs, Chairman for NHS Lincolnshire said: "Our Board meetings
provide the public with an opportunity to find out more about the
organisation and the work we do to improve health and improve services in
Lincolnshire. The public are very welcome to attend and listen to the
discussions."
Full agenda and papers will be available to view at www.lincolnshire.nhs.uk
before the meeting.16 July 2010
CHLAMYDIA TESTING GETS EVEN EASIER
Young people in Lincolnshire will find it even easier to get tested for Chlamydia this summer.
Self test kits are now available from locations across the county, thanks to Lincolnshire Community Health Services.
Chlamydia is the most common sexually transmitted infection in under 25s. It often has no symptoms so most people do not know they are infected.
Dr Katherine Bond, Consultant GUM for Lincolnshire Community Health Services
said: "We want to make it even easier for 15 - 24 year olds to get tested for Chlamydia this summer. That's why we have made self test kits available from even more of our sites. The test is so easy individuals do it themselves; males pee in a pot and females take a self swab."
For a full sexual health screen contact the central booking line for an
appointment within 48 hours on 01522 539145.
Self test kits can also be ordered online just click on www.doyouhaveit.co.uk. Alternatively call / text 07879 630 619 / 07500 089 726, or email chlamydia.screening@lpct.nhs.uk.
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9 July 2010
PRESTIGIOUS LEADERSHIP PROGRAMME FOR NHS LINCOLNSHIRE
Assistant Director for NHS Lincolnshire, Fleur Taylor has recently been accepted onto a prestigious leadership programme.
She is one of eighteen health professionals from various backgrounds across the UK who won a place on GenerationQ.
The programme run by The Health Foundation aims to develop a new generation of skilled leaders for quality improvement in healthcare.
Fleur Taylor was delighted to be accepted onto the programme. She said: "It is a real honour to be selected onto this programme which will challenge and develop my current understanding of quality in healthcare. I am looking forward to taking what I learn into the workplace and seeing how this can really improve care for patients."
GenerationQ will work towards embedding a new culture of quality improvement in healthcare by identifying evidence and ideas for providers and commissioners of leadership development.
Find out more about GenerationQ and leadership work visit www.health.org.uk.
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8 July 2010
IMPROVING END OF LIFE CARE IN LINCOLNSHIRE
An event is being held to talk about improving end of life care in Lincoln on 8 July 2010.
Hosted by the Lincolnshire Bereavement Forum, the event will bring together professionals from health, social care, police, education and charities with the Bishop of Lincoln and Winston's Wish.
The focus is on changing perception around death, dying and bereavement and giving professionals the confidence to have these discussions with people and their families.
Sarah Furley, cancer and palliative care planning manager for NHS Lincolnshire said "Currently 54% of people in Lincolnshire die in hospital, but nationally 56% of people say they want to die at home. This shows exactly why this initiative is so important. Already we are taking steps to improve end of life care by raising awareness of the subject with the public and looking at ways to give more people care closer to home.
The next key step is talking to the public about our plans and involving them in the development of our services."
Sarah Stringer commissioning officer for Lincolnshire County Council also commented. “The national dying matters campaign has told us that nearly 2 thirds of people have no written a will and a lack of conversation is perhaps the most important reason why people’s wishes go unfulfilled at end of life."
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7 July 2010
SURGERY UPGRADE FOR BOURNE PATIENTS
Bourne Galletly Medical Practice will be celebrating completion of its recent expansion with an official opening on 9 July 2010.
Richard Mumford, East Midlands Healthcare Deanery will be leading the opening ceremony at 3.00pm.
520,000 was invested to upgrade the practice to a GP training practice with four extra consulting rooms, an additional waiting room, further car parking space and a dedicated training suite.
Ian Robinson, practice manager was delighted with the new facilities. He said: "We are extremely pleased to have been able to undertake this development project in conjunction with the East Midlands Deanery and NHS Lincolnshire. Together our aim is to provide the best possible services and care for the patients of Bourne and surrounding areas whilst also helping to contribute to the future of General Practice by training new GPs. Thanks to this development we will have the capacity to treat 7,000 more patients and hope to increase the size of our healthcare team."
Brenda Clayton, GP estates development manager for NHS Lincolnshire also commented. "This development is just one part of a larger programme to improve training opportunities for GPs whilst maintaining a high standard of care for our patients. The new facilities will provide a modern environment for training and extra staff to help support the growing number of patients in the area."
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30 June 2010
NEW SEXUAL HEALTH CLINIC FOR HOLBEACH
People in living in Holbeach can now visit the local Health Clinic for sexual health screening and advice.
Every Friday between 9.00am - 12.00pm nurses will offer testing for sexually transmitted infections and contraceptive advice between 1.30 - 4.00pm.
Lincolnshire Community Health Services (LCHS) has set up the new clinic as a trial to offer services closer to people's homes.
Andrea Fox, locality team leader for LCHS said "We are aware that people from rural areas such as Holbeach need to travel further for our services. To improve this we are trialling this weekly clinic to make it easier for people to look after their sexual health.
We would encourage anyone who is changing their partner or who has had unprotected sex to visit us for a check up, even if you feel fine.
Chlamydia is the most common sexually transmitted infection for under 25s and often has no symptoms, so most people don't even know they've got it. Just call 01522 539145 to book an appointment."
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28 June 2010
KEEP OUT THE SUN, DRINK REGULARLY & HELP OTHERS
NHS Lincolnshire is advising people to take a sensible approach and help vulnerable people during the rising temperatures.
Certain people are more at risk of becoming seriously ill and need additional care and support.
Babies, young children, older people and those who rely on care (for mental health problems, mobility, disability) are those at greatest risk of heatstroke and heat exhaustion.
Other groups include people with respiratory and heart problems, those who work outside and manual workers.
Heat exhaustion can cause headaches, dizziness, nausea and vomiting, cramps, pale skin and a sudden rise in temperature.
If left untreated this can quickly develop into heatstroke without warning.
Symptoms include intense thirst, sleepiness, hot, red and dry skin, confusion, aggression, convulsions and a loss of consciousness.
Janine Rayfield, Nurse Consultant in Public Protection for NHS Lincolnshire said the affects of extreme heat must not be under estimated.
"We would strongly encourage people to be aware and look for the symptoms of heat exhaustion and heatstroke. By following these three simple rules people can keep themselves and others safe.
1. Keep out of the heat or wear a hat and loose clothing.
2. Drink regularly, avoiding alcohol, tea or coffee.
3. Help others.
Visit older friends, relatives or neighbours to ensure they are keeping hydrated and keeping their homes cool. Extreme heat can seriously damage health or be fatal."
David Powell, Head of Emergency Planning at Lincolnshire County Council,
said:
"A hot summer will be welcomed by many, but a heatwave could cause disruption to all of our daily lives if we haven't made sure we are ready for it. Plan your journeys and activities with the weather in mind and maintain your vehicle to avoid the engine overheating. Protect yourselves, family and neighbours."
For more information on the national heat wave plan visit www.lincolnshire.nhs.uk
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23 June 2010
WORKING TOGETHER, PUTTING PEOPLE FIRST
NHS Lincolnshire is joining forces with Lincolnshire County Council and other agencies to provide timelier, more effective services for people living in their own homes.
Through the Health and Well-being Fund, a range of services that are currently helping people live independently will be targeted to ensure support gets to those who need it quicker.
Research with local organisations has helped to review how the services should be provided in the most efficient and effective way.
By working together all agencies can make sure that the right services are provided for the right people at the right time.
Situations where people they may benefit from better joint working between organisations include:
* When income changes
* When a carer is ill or moves away
* Following a divorce or separation
* When there are health concerns
Four main projects within the initiative focus on keeping people independent at home through equipment, new technology and social care.
John McIvor, chief executive for NHS Lincolnshire said: "We are aiming to give people in Lincolnshire support at the right times to avoid a crisis that could lead to being taken into hospital or care services. I am delighted that we are working closely with Lincolnshire County Council on this project to share expertise and resources for a smaller cost."
Tony McArdle, chief executive of Lincolnshire County Council, added: "It makes complete sense in the difficult financial climate to be working smarter and more effectively for our more vulnerable residents. This will help people get the right support more quickly to help them live independently in their own homes."
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23 June 2010
LOCAL STROKE SERVICES SHOWCASED AT NATIONAL EVENT
Lincolnshire's community stroke service has been recognised nationally for improving standards of care.
The assisted discharge stroke service was established at the end of 2009 so patients suffering from a stroke can safely leave hospital earlier and continue their rehabilitation at home.
Lincolnshire Community Health Services (LCHS) has been invited to present this new service and share learning with NHS chief executives and stroke directors at an event in London on 22 June.
Joan Lawton, clinical team lead for LCHS was delighted to be part of the event and the National Stroke Improvement Pilot Site.
"This was a great opportunity to show how LCHS has developed the service and how patients are already benefiting from it. Although this is a new service, we are learning all the time and work towards improving patients' transfer from hospital into the home.
LCHS has worked very closely local NHS partners and patients to set up this new service. It is our aim to reduce the stay of a patient in hospital from an average of 20 days, down to an average of 7."
Carol Cottingham, long term conditions manager for NHS Lincolnshire, also commented.
"Improving stroke care is a priority for NHS Lincolnshire. We will continue to work closely with patients, carers, health care providers and the Stroke Association to ensure we are investing wisely in stroke services that do improve quality of life for stroke survivors and their families."
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17 June 2010
BREASTFEEDING AWARENESS WEEK IN LINCOLNSHIRE
People across Lincolnshire will be celebrating Breastfeeding Week with a series of events across the county during 21 - 27 June 2010.
Lincoln Waterside Shopping Centre will have a breastfeeding display with a quiz and prizes all week.
Sutterton Picnic in the Park is taking place at Sutterton Children's Centre on 21 June, 12.00 - 1.30pm.
In Boston on 23 June, 12 mums will be presented with accredited certificates after completing a 12 week training course, qualifying them to support women through breastfeeding. A market stall with displays, quizzes and a raffle is also taking place.
Teddy bears picnics are being held at Alford Children's Centre on 22 June, 10.00am - 1.00pm and Sutton Bridge Children's Centre on 23 June, 12.00 - 2.00pm.
Louth's Spout Yard is holding a Breastfeeding in the Park event on 25 June at 12.30pm. Everyone is welcome.
Amanda Street, infant feeding co-ordinator for Lincolnshire Community Health Services was delighted that so many mums were committed to encouraging others to breastfeed.
"Most of the events taking place during National Breastfeeding Week have been organised by qualified breastfeeding peer supporters and mums. This week is a great opportunity to tell people about the benefits of breastfeeding and where support is available.
Women who breastfeed their child are protecting them childhood diabetes, obesity and asthma, and reducing their risk of breast and ovarian cancer.
There are twenty three BreastStart support groups and two Baby Cafe's across Lincolnshire. Visit www.lincolnshire.nhs.uk to find your nearest group."
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14 June 2010
NHS MAKES STEPS TO IMPROVE DIABETES CARE
It’s national diabetes week 13 - 19 June and the NHS in Lincolnshire continues to make steps to improve diabetes care.
A new community dietician has been appointed at United Lincolnshire Hospitals NHS Trust.
The role involves working closely with existing diabetes teams in the community to deliver healthy eating education sessions to groups and individuals, which is essential for controlling insulin levels.
Twenty seven people from the county have signed up to NHS Lincolnshire’s diabetes involvement group.
The group meet bi-monthly to discuss what an ideal diabetes service should look like and what needs to be put into place in order to achieve it. The group will be helping to develop local information for people with diabetes, the diabetes education and care planning.
Noel Tobin has been diagnosed with diabetes and sits on the user involvement group. He said “The group includes a huge cross section of people. I’m a neighbourhood manager in the St Giles and Tower area of Lincoln and health is a huge issue in this area. A lot of residents suffer from diabetes and it really affects people’s lives. It’s a great idea to put people at the heart of decision making.”
Carol Cottingham, long term conditions programme lead for NHS Lincolnshire said “The group has proved invaluable in helping us to identify the changes required to our diabetes services. With this information we can work towards the best care and support for people with diabetes and their carers.”
People who are more at risk of diabetes are overweight, smoke, have a high blood pressure and high cholesterol. If you are worried about diabetes, contact your GP to arrange a test.
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11 June 2010
NEW DIRECTOR OF PUBLIC HEALTH FOR LINCOLNSHIRE
NHS Lincolnshire and Lincolnshire County Council are pleased to welcome the new director of public health and partnerships.
Dr Tony Hill began his new role this week after spending 14 years serving as joint executive director of public health in North East Lincolnshire Care Trust Plus and North East Lincolnshire Council.
The position involves leading on partnership programmes across the NHS and local government to improve the health of people in Lincolnshire including tackling obesity, reducing alcohol consumption and smoking cessation.
Other responsibilities include producing a public health annual report, leading on emergency planning, working closely with the Health Protection Agency and sitting on the Board of NHS Lincolnshire.
John McIvor, chief executive for NHS Lincolnshire said "We are delighted to welcome Dr Tony Hill to his new role in Lincolnshire. He brings a wealth of experience working within similar public health roles which will help us to improve the health of our local population.
I would also like to thank Dr Mandy Bretman for her significant contribution to the health service in particular, the co-ordination of last year's swine flu outbreak, her in depth assessment and understanding of local communities and the launch of Lincolnshire Research Observatory." He added.
Tony McArdle, chief executive of Lincolnshire County Council, said: "I would like to express my thanks to Dr Mandy Bretman for her excellent work as Director for Public Health and all she has done for Lincolnshire. I welcome and congratulate Dr Tony Hill on his appointment and look forward to working with him at a time when close, effective partnership work between the county council and NHS Lincolnshire is more important than ever."
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8 June 2010
STUDENTS DEVELOP CHLAMYDIA TESTING DVD
NHS Lincolnshire has enlisted the help of local students in their Chlamydia screening campaign.
Research with young people revealed that those unwilling to take a Chlamydia test were often influenced by rumours of invasive procedures and examinations.
To address this, a team from BTEC National Diploma in Media Production at the Newark campus of Lincoln College have produced and starred in a dvd which dispels common myths about the test and explains where to order a self test kit from.
Michele Presbury, Chlamydia Screening Co-ordinator for NHS Lincolnshire said We are always looking for new ways to tell young people about Chlamydia and how easy it is to get tested. Once we get this message across, we want people to use the service every time they have a new sexual partner. We are delighted with the dvd that the students have produced. Thank you to all the students involved and the college for their support.
David Harris (18) was involved in the project. He said This was a fantastic opportunity for me to produce a video that can affect potentially thousands of people, not to mention the fact that this was a great experience for my future career. As I fit into the target audience of the video, I was able to make something that was from my own creativity and knowing that, if it appealed to me it could appeal to many others as well
Justin Day, Lecturer in Media Production also commented. Real projects are an invaluable opportunity for students. For our own project briefs we devise scenarios as realistically as possible for the students to learn the processes of the industry they want to build a career in. When a real brief comes in like this that is for such a huge organisation as the NHS and that the final outcome they have produced can help thousands of real people of their own age, then that is hugely satisfying.
The dvd is available to view online at http://www.youtube.com/watch?v=A9l2QKhmQhU.
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27 May 2010
NHS LAUNCHES NEW RESOURCE TO SUPPORT SCHOOLS
A new online resource is helping educational professionals to support children with speech and language problems.
Launched as First Call, the website provides a range of tools and information for teachers and classroom assistants to support the development of speech, language and communication for all children in the classroom, as well as those having some difficulty.
Speech and language therapists from Lincolnshire Community Health Services designed First Call in partnership with Lincolnshire County Council in 2003 and the resource has been transferred to web format by the Lincolnshire County Council web team.
Topics on the site cover attention and listening, vocabulary, processing and comprehension, expressive language, phonological awareness and speech, and social communication.
Beth McLuckie, Speech and Language Therapist, has been the driving force behind the project. She said “First Call was originally distributed across educational settings as a resource file. It proved so popular that there was quite a demand for the resource. The web site will be a much more cost effective and environmentally friendly way of providing the information, whilst opening it up to more professionals.
First Call gives people working in schools the skills and confidence to nurture children who have difficulties with certain aspects of speech. language and communication so that early problems can be initially supported by school staff using the resource. Speech and language therapists are then able to focus on children with more complex problems who need specialist support.”
Councillor Mrs Patricia Bradwell, Executive Councillor for Children’s Services at Lincolnshire County Council also commented.
“Every child matters in Lincolnshire including those children who find it more difficult than others to learn in the classroom. We are committed to providing the very best resources to schools to ensure this happens. The new website will support our teaching staff and help those children with speech and language difficulties to get the very best out of school life.”
First Call can be found under the Family Services Directory section of Lincolnshire County Council's website at http://fsd.lincolnshire.gov.uk/section.asp?catid=24370.
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25 May 2010
NHS STAFF NETWORK IMPROVES WORKING CONDITIONS
The NHS in Lincolnshire has launched a staff network group to improve working conditions.
The network for deaf, deafened and hard of hearing allows employees to share their views and influence change.
Rachel Higgins, Equality and Human Rights Project Manager for NHS Lincolnshire said that the network has already allowed NHS Lincolnshire and United Lincolnshire Hospitals NHS Trust (ULHT) to learn new ways of working.
"We appealed for staff who consider themselves deaf, deafened or hard of hearing to volunteer for focus groups. More employees came forward for the groups than have disclosed themselves as having a disability. This shows how important the network is, without it our organisations couldn't offer the right support to our staff.
Thanks to the feedback we have introduced deaf awareness training sessions and allocated special equipment. There are plans to implement a meeting policy to improve the effectiveness of hearing aids. We are also looking at developing a similar network for our patients too.”
Rachel Taylor, Diversity Manager for ULHT said “The aim of the network is to share good practice and information, learn from each other about how things can be improved and to ensure that we are an employer of choice for deaf, deafened and hard of hearing staff.”
The network is the first of its kind in the country and has already received support from Deaflincs, NHS Employers and NHS East Midlands.
This project was developed as part of the national Pacesetters programme which looks at innovative ways to reduce health inequalities for patients and staff.
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21 May 2010
PATIENT THANKS COUNTY'S COMMUNITY RESPIRATORY TEAM
A grateful patient and his family have thanked the countywide community respiratory team with a generous donation for keeping him out of hospital for over two years.
Alfred Ridding, 80, from Holton Holgate, Spilsby suffers from chronic obstructive pulmonary disease (COPD) and needs constant oxygen and supervision from specialist community respiratory nurses.
Lincolnshire Community Health Services (LCHS) countywide community respiratory team has cared for Alfred for nearly 7 years. To show their appreciation Alfred's son Steve, daughter Penny and granddaughter Danielle have raised 2,606.47 after completing The Great North Run in November 2009, and Danielle The 2010 London Marathon.
The money will be used to fund an innovative training tool which imitates the sounds of a patient's chest for teaching clinicians to diagnose respiratory conditions like asthma, collapsed lungs and pneumonia.
Alfred Ridding said I can honestly say that without the support of the LCHS community respiratory team I would not have been able to live out the remainder of my time in the comfort of my own home and words cannot express how pleased I am that I haven’t been forced to go in to hospital. I am extremely appreciative of the excellent care I am receiving from these very special people.
Daughter Sue Watson also commented. “We as a family caring for someone with COPD wanted to give something back to this special team of people, we will never be able to repay fully for the help that our father and we are receiving but hopefully this goes some way to show our gratitude and at the same time help raise awareness of this little known terminal disease.”
Julie Booker, Respiratory Service Lead for LCHS was delighted with the donation from the Ridding family.
"Caring for Alfred is a real joy for our staff and with the support from the Ridding family we have been able to prevent admission to hospital. The generous donation will allow us to buy a specialist training tool which will help to teach clinicians about respiratory conditions. Previously we have used real patients, but this piece of equipment will give us more flexibility and time to care for our patients."
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19 May 2010
NHS LINCOLNSHIRE AWARDED 'CUSTOMER FIRST' STATUS
NHS Lincolnshire's Choose and Book system is the first healthcare team to be awarded the national 'Customer First' kite mark.
The Choose and Book service gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic using electronic referral.
Andy Hill, Commissioning and Performance Manager for NHS Lincolnshire said:
"We are delighted to be the first primary care trust in the UK to be awarded the 'Customer First' kite mark. The assessment process was hard work for the whole team, but it created an opportunity for us to identify areas of potential improvement in the service. As a result, customer feedback channels have now been introduced and we have adopted a more caring approach towards our staff."
Samantha Bennett, Business Development Manager for Quantum Assessment Services, commented, "We have found NHS Lincolnshire to be very forward thinking and innovative in their approach to quality and care. This is highlighted by their pioneering lead as the first NHS organisation in the health sector to adopt the Customer First standard."
Janette Gran, Assessor, worked closely with the Choose and Book Service. She said, "Andy Hill and his team put in a lot of effort to understand and fulfil the demands of the Putting the Customer First Standard. They have used the journey as a catalyst for further improvement and for fresh and proactive engagement with others in their organisation and externally."
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1 May 2010
HUNDREDS OF PEOPLE TAKE ADVANTAGE OF FREE BLOOD PRESSURE CHECKS
Nine East Midlands Ambulance Service (EMAS) ‘Know Your Blood Pressure’ public events have resulted in hundreds of people across the East Midlands getting checked – and in several cases being urgently referred to their GP or to hospital for further tests.
Stroke is one of the top three causes of death and the leading cause of severe disability in the UK. The nine EMAS ‘Know Your Blood Pressure’ (KYBP) events held on Saturday 17 April 2010, gave people the opportunity to have their blood pressure checked for free by one of our highly trained health professionals.
Paul Phillips, Chief Executive at East Midlands Ambulance Service said: “Together with the Stroke Association our crews visited areas across the East Midlands to combat high blood pressure. Raised blood pressure and irregular heart rhythms may increase the risk of someone having a stroke. There are often no symptoms of high blood pressure, so it was great that hundreds of people came along to speak to our highly skilled staff.”
222 people attended the Lincolnshire events. Of those, 183 had normal blood pressure, 18 were advised to see their GP and 1 person was advised to see their GP urgently.
For the latest news and information on East Midlands Ambulance Service please visit their website at www.emas.nhs.uk/ournews
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April 2010
FIVE THINGS TO DO BEFORE I DIE
NHS Lincolnshire and Lincolnshire County Council have launched a Facebook profile to encourage people to talk openly about dying, death and bereavement.
It is part of wider national action to promote public awareness about the Dying Matters Coalition of which NHS Lincolnshire and Lincolnshire County Council are members.
'Five Things To Do Before I Die' is the Facebook group which encourages people to share thoughts on how they want to be remembered and plans for the end of their life and already has 166 fans.
Contributions can be light hearted, fun, intimate, travel focused as well as the serious such as making a will.
Jim Heys, Assistant Director of Strategic Planning from NHS Lincolnshire said, "By making it easier to discuss what we want to do in our lives it becomes easier to accept the loss of a loved one knowing that they fulfilled their wishes. We hope to encourage better communication around this issue with the aim of improving dignity and respect at times of dying, death and bereavement."
NHS Lincolnshire and Lincolnshire County Council are amongst the 7,000 member organisations who have joined the national Dying Matters Coalition, with an interest in supporting changing knowledge, attitudes and behaviours towards dying, death and bereavement.
This includes organisations from across the NHS and the voluntary and independent health and care sectors, including hospices, care homes, charities supporting older people, children and bereavement from social care and housing sectors, from a wide range of faith organisations, community organisations, schools and colleges, academic bodies, trade unions, the legal profession and from the funeral sector.
Set up by the National Council for Palliative Care, the Coalition aims to change attitudes and behaviours towards dying, death and bereavement and raise the profile and improve end of life care.
Hilary Fisher, Director of the Dying Matters Coalitions said, "This is an important event to help raise awareness of the need to openly discuss dying, death and bereavement. Around 70% of people say they would like to die at home, but currently around 60% of people die in hospital. If we dont talk about what we want with our loved ones, friends and GPs how will they be able to help us achieve our wishes? Talking about it is vital."
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NHS LINCOLNSHIRE REACHES 1000+ TWITTER FOLLOWERS
Over 1,000 people are following NHS Lincolnshire on Twitter.
More people are using the popular social networking site to keep up to date with news on health services across the county.
NHS Lincolnshire tweets its latest news stories, current health issues, online surveys, tips for staying healthy and much more.
Gary James, Chief Information Officer was delighted that the organisation's Twitter profile was proving popular.
"We continue to look at new and innovative ways to communicate with people living in Lincolnshire. Twitter is just one tool we use to keep people informed about our local health services. We always welcome feedback and would love to hear how the public would like us to share information with them."
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GOOD LIFE GUIDE IMPROVES LIVING FOR OVER 50s
The second edition of The Good Life Guide has been published for Lincolnshire's over 50s following the success of the 2008 edition.
Paid for by the Health and Well-being Fund, the publication contains important information and advice to people of retirement age and over.
The guide gives handy tips on a range of topics including how to live a healthier lifestyle, making your home safer and crime prevention. NHS Lincolnshire, Lincolnshire County Council, Lincolnshire Police and Age Concern have all contributed to its development.
John McIvor, Chief Executive for NHS Lincolnshire said "The second Good Life Guide has been put together in response to comments and suggestions from the public. The updated version now includes information on managing long term medical conditions as well as trading standards welfare benefits, preventing door-step crime, advice about healthy eating, exercise and falls prevention. We want people to use this guide to live a safer, healthier and independent lifestyle."
The guide is available by calling 01522 782172.
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FUTURE OF STROKE AND HEART SERVICES DISCUSSED
Key decisions about the future of stroke and heart care for patients in Lincolnshire were discussed at the Health Scrutiny Committee meeting yesterday.
NHS Lincolnshire and United Lincolnshire Hospitals NHS Trust outlined proposals for the development of specialist centres in the region where local residents will receive vital assessment and treatment during the early stages of suffering a stroke or heart attack.
The plans were presented to the Health Scrutiny Committee with feedback from patients, carers and stakeholders.
The Committee were confident in the plans and supported the development of these services in Lincolnshire.
Specialist stroke centres will work from Lincoln County Hospital and Pilgrim Hospital, meaning that patients will get the most appropriate care within three hours of a stroke developing.
These services will improve the recovery of patients suffering from this type of stroke and they will spend less time in hospital than they currently do.
The network of local hospitals across Lincolnshire will provide support and provide general stroke services and rehabilitation closer to home.
Improvements in emergency heart treatment will also be established at a new specialist centre in Lincoln County hospital by the middle of 2011.
Patients will be able to have highly specialised treatment to restore blood flow through the arteries at the very early stages of developing a heart attack.
At the moment only a few patients across the East Midlands are able to receive this treatment and providing this service in Lincolnshire will be a major improvement for patients.
Martin McShane, Director of Strategic Planning and Health Outcomes for NHS Lincolnshire said: "We are delighted that our proposals have been well received by Lincolnshire's Health Scrutiny Committee. The plans which have been developed around feedback from patients, carers and stakeholder groups will transform the way patients in Lincolnshire are cared for. We will continue to work closely with United Lincolnshire Hospitals NHS Trust and NHS East Midlands to implement these changes to ultimately save lives."
Cllr Mrs Christine Talbot, Chairman of the Health Scrutiny Committee for Lincolnshire, said:
"The committee have closely followed the development of these proposals and are confident that a great deal of stakeholder engagement has been carried out, and that this will continue to take place. These services will represent a significant improvement to the treatment of cardiac and stroke patients in Lincolnshire and we're keen to follow their progress."
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MORE BREASTFEEDING SUPPORT FOR MUMS
Mums and families across the county are being offered more breastfeeding advice and support than ever.
Dedicated health professionals and qualified breastfeeding peer supporters continue to promote breastfeeding as the cheapest and healthiest feeding option for mother and baby.
Twenty six BreastStart groups across Lincolnshire provide personal advice from trained mums who have been awarded with the nationally recognised La Leche support certificate.
Skilled health professionals and mums staff Gainsborough's new Baby Cafe in a relaxed environment offering reassurance and advice to pregnant women.
Julie Cantwell, Infant Feeding Co-ordinator from Lincolnshire Community Health Services said: "Research proves that both mother and child benefit from breastfeeding. Babies are protected against such illnesses as childhood diabetes, obesity or asthma and mothers can be protected against breast or ovarian cancer."
"We would encourage pregnant women to ask their midwife for information and take advantage of the BreastStart groups and Gainsborough's Baby Cafe. Sharing experiences with other women makes breastfeeding less daunting and easier to overcome concerns."
"Thanks to the investment from NHS Lincolnshire we will continue to improve services for pregnant women and their families to improve the health of new borns."
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NHS LINCOLNSHIRE CELEBRATES LONG-SERVING STAFF
The Annual Public Meeting is taking place on Monday 14 September 2009 at Lincolnshire Oak Hotel, East Road, Sleaford, NG34 7EH and is open to members of the public, local organisations, partners and stakeholders.
The event commences at 5pm with Chairman, Richard Childs presenting Long Service Awards to staff who have shown excellent committment to the NHS.
Following a short refeshment break, Chief Executive, John McIvor and Richard Childs will open the Annual Public Meeting at 6pm with a presentation about the past year, achievements and future priorities.
Director of Finance and Contracting, Andrew Spring is presenting the Annual Accounts for 2008/09 and Richard Childs will close the event with a speech about local health services in Lincolnshire.
Chief Executive, John McIvor said anyone is welcome to join the meeting. "Our Annual Public Meeting is a great way for people who are interested in health services to find out more about NHS Lincolnshire, how money is invested and what our priorities are."
Copies of the Annual Report, Annual Accounts (can also be viewed at www.lincolnshire.nhs.uk) and information on local health services will be available at the meeting.
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SWINE FLU
The public should carry on as normal unless they display symptoms of Swine Flu, this applies to everyone including schools and the workplace
No Symptoms, No Problem
* Anyone who has been in contact with someone clinically assessed as having Swine Flu is not infectious, unless they themselves have symptoms
* Anyone who thinks they have Swine Flu must not just turn up at A&E, their GP or at Lincolns walk in centre. Instead they should:
1. Check their symptoms by:
* Visiting www.nhs.uk
* Calling the national Swine Flu information line 0800 1 513 513
* Or contacting: NHS Direct 0845 4647 or www.nhsdirect.nhs.uk
2. Anyone who still thinks they have Swine Flu and might need antiviral medicines should call their local GP who will be able to provide an assessment over the phone.
* People should be identifying their Flu friends now. Flu friends can be relatives, neighbours and friends who will be able to collect the antiviral medication from one of the designated collection Centres during the opening hours published, so that the symptomatic person does not have to leave home.
* Everyone should continue with good respiratory hygiene Remember to 'Catch it, bin it, kill it': Always use a tissue to catch your sneeze, throw away used tissues and regularly wash your hands.
OUT OF HOURS SERVICE PUTS 'CUSTOMER FIRST'
Lincolnshire's Out of Hours service has been awarded the national 'Customer First' kite mark. This achievement comes at a time when the Department for Health is calling for national reform of Out of Hours across the UK. Lincolnshire Community Health Services will be presented with the accreditation on 10 August 2010 in Sleaford to mark the occasion.
Petra Clarke, out of hours Locality Manager for Lincolnshire Community Health Services said:
"We are delighted to be the second NHS organisation in the UK to be awarded the 'Customer First' kite mark. The Out of Hours service in Lincolnshire is unique. Since Lincolnshire Community Health Services have managed the service, no external agencies have been brought in. Care is delivered by a team of expert practitioners, triage nurses, healthcare support workers, receptionists and 119 local GPs, supported by the management team at John Coupland Hospital in Gainsborough.
Last year over 108,000 people contacted the service which is delivered from nine bases across the county. We consistently report a high standard of care delivered against a framework of 13 gold standards which are monitored locally and nationally.
The 'Customer First' Kite mark is another form of recognition that shows we are delivering a first class service. Patients who were surveyed scored the service as either very good or excellent on timeliness and rated the help received from health professionals better than the average. The assessment process has led us to make even further improvements. For instance, patient feedback is now shared with staff at all levels so everyone understands the rationale behind patients' appreciations or concerns.
More relevant feedback is being collated and used to influence positive changes within the service and stronger channels of internal communication have also been established."
Out of hours can be contacted through 0845 0450281. Alternatively, patients can be transferred by calling their GP Practice.
5 August
HOSPTIAL MINOR INJURIES UNIT SEES 12,000 PATIENTS IN 1st YEAR
Johnson Community Hospital’s Minor Injuries Unit (MIU) has treated nearly 12,000 patients in its first year.
People can receive treatment from specialist nurses between 8am-6pm, Monday to Sunday, 365 days a year, without the need for an appointment.
Simon Temple, hospital matron explained: “Our Minor Injuries Unit has proved really popular with local people. It is open evenings, weekends and bank holidays which makes it even easier for patients to get treated quickly and close to home.
We deliver a high level of care to patients with minor head injuries, simple lacerations or abrasions, sprains and strains, simple fractures that do not require manipulation or surgery, bites and stings, scalds and foreign bodies in eyes, ears, nose or throat.
Our Advanced Emergency Nurse Practitioners have specialist skills in suturing and plastering and can also refer directly to A&E and other specialist services, if required."
People can call the Minor Injuries Unit on 01775 652000 to check if their condition can be treated there.
Patients with a medical emergency, such as severe chest pain and abdominal pain should ring 999.
NHS LINCOLNSHIRE SHORTLISTED FOR NEW MEDIA AWARD
NHS Lincolnshire has been shortlisted for an award in the Best Use of New Media.
The award will be announced at the prestigious annual conference of the Association for Healthcare Communications and Marketing.
The Primary Care Trust has established a strong presence on social networking sites, with over 800 friends on Facebook and more than 1,400 followers on Twitter. These people are patients and other members of the public, who receive instant health news and service updates on a regular basis; they also have the opportunity to provide their own comments and feedback to the organisation.
John McIvor, chief executive for NHS Lincolnshire said "We are always looking for new ways to involve local people in the development of our services. People have responded really well so far by sharing their views and asking questions. We are even using Facebook as a way to engage people within our shaping health consultations."
Visit www.lincolnshire.nhs.uk to find the links to our Twitter and Facebook pages, or go to either of the sites directly and search for NHS Lincolnshire.
ENDS
Notes to editors:
1. NHS Lincolnshire has 1,450 followers on Twitter and 800 friends on Facebook
2. The Communicating Health Awards recognise excellence in all forms of communication in, and for, the NHS and health and social care throughout the UK. Run by the Association for Healthcare Communications and Marketing (AHCM) and now in their thirteenth year, the awards acknowledge good practice, whether it is a campaign, newsletter or strategy.
3. The winners will be announced on 6 October 2010. NHS Lincolnshire PR 255 - 28/07/2010
JOHNSON COMMUNITY HOSPITAL AWARDED TOP SCORE
Spalding's Johnson Community Hospital has been awarded the highest possible rating in the 2010 Patient Environment Action Team (PEAT) Assessments.
The hospital was awarded 'excellent' in all areas; environment, food and privacy and dignity.
Simon Temple, hospital matron for Lincolnshire Community Health Services is delighted with the 2010 PEAT scores.
"Everyone at the hospital has worked really hard to ensure the standards met the requirements for the highest rating. We aim to make our patients' stay as comfortable as possible so it is great to be recognised by The National Patient Safety Agency as having high standards."
All inpatient facilities in England with over ten beds are assessed annually as excellent, good, acceptable, poor or unacceptable.
PEAT evaluation teams are made up of nurses, matrons, doctors, catering and domestic service managers, executive and non-executive directors, dieticians and estates directors. They also include patients, patient representatives and members of the public.
ENDS
Media Contact: Communications Team 01522 515343
Subscribe to our news feed at www.lincolnshire.nhs.uk
Notes to Editors:
1. Skegness and District Hospital and Spalding's Johnson Community Hospital were awarded Excellent for environment, food score, privacy and dignity.
2. UK PEAT scores can be found at www.npsa.nhs.uk/peat.
3. Standards across a range of patient services including of food, cleanliness, infection control, and patient environment (bathroom areas, décor, lighting, floors and patient access) to give the hospital an overall rating are inspected.
The National Patient Safety Agency (NPSA) oversees the management of the PEAT programme. As with the approach taken by the Healthcare Commission, the PEAT programme is an entirely self-assessed system and sites are measured on their food, as well as their “patient environment”, which covers
* Specific cleanliness and toilet and bathroom cleanliness
* Infection control
* Environment (wards, rooms, waiting and reception areas, stairwells, lifts, corridors and other public areas)
* Access and external areas
NHS LINCOLNSHIRE BOARD MEETING
26 JULY 2010
NHS Lincolnshire's Board is meeting on Monday, 26 July 2010 from 1.30 pm at
Think Tank, Ruston Way, Lincoln LN6 7FL.
The regular Performance and Finance Reports will be considered by the Board,
in addition to:
* Annual Report and Summary Financial Statements 2009/10
* Annual Governance Report 2009/10
* Shaping Health for Skegness
Richard Childs, Chairman for NHS Lincolnshire said: "Our Board meetings
provide the public with an opportunity to find out more about the
organisation and the work we do to improve health and improve services in
Lincolnshire. The public are very welcome to attend and listen to the
discussions."
Full agenda and papers will be available to view at www.lincolnshire.nhs.uk
before the meeting.16 July 2010
CHLAMYDIA TESTING GETS EVEN EASIER
Young people in Lincolnshire will find it even easier to get tested for Chlamydia this summer.
Self test kits are now available from locations across the county, thanks to Lincolnshire Community Health Services.
Chlamydia is the most common sexually transmitted infection in under 25s. It often has no symptoms so most people do not know they are infected.
Dr Katherine Bond, Consultant GUM for Lincolnshire Community Health Services
said: "We want to make it even easier for 15 - 24 year olds to get tested for Chlamydia this summer. That's why we have made self test kits available from even more of our sites. The test is so easy individuals do it themselves; males pee in a pot and females take a self swab."
For a full sexual health screen contact the central booking line for an
appointment within 48 hours on 01522 539145.
Self test kits can also be ordered online just click on www.doyouhaveit.co.uk. Alternatively call / text 07879 630 619 / 07500 089 726, or email chlamydia.screening@lpct.nhs.uk.
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9 July 2010
PRESTIGIOUS LEADERSHIP PROGRAMME FOR NHS LINCOLNSHIRE
Assistant Director for NHS Lincolnshire, Fleur Taylor has recently been accepted onto a prestigious leadership programme.
She is one of eighteen health professionals from various backgrounds across the UK who won a place on GenerationQ.
The programme run by The Health Foundation aims to develop a new generation of skilled leaders for quality improvement in healthcare.
Fleur Taylor was delighted to be accepted onto the programme. She said: "It is a real honour to be selected onto this programme which will challenge and develop my current understanding of quality in healthcare. I am looking forward to taking what I learn into the workplace and seeing how this can really improve care for patients."
GenerationQ will work towards embedding a new culture of quality improvement in healthcare by identifying evidence and ideas for providers and commissioners of leadership development.
Find out more about GenerationQ and leadership work visit www.health.org.uk.
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8 July 2010
IMPROVING END OF LIFE CARE IN LINCOLNSHIRE
An event is being held to talk about improving end of life care in Lincoln on 8 July 2010.
Hosted by the Lincolnshire Bereavement Forum, the event will bring together professionals from health, social care, police, education and charities with the Bishop of Lincoln and Winston's Wish.
The focus is on changing perception around death, dying and bereavement and giving professionals the confidence to have these discussions with people and their families.
Sarah Furley, cancer and palliative care planning manager for NHS Lincolnshire said "Currently 54% of people in Lincolnshire die in hospital, but nationally 56% of people say they want to die at home. This shows exactly why this initiative is so important. Already we are taking steps to improve end of life care by raising awareness of the subject with the public and looking at ways to give more people care closer to home.
The next key step is talking to the public about our plans and involving them in the development of our services."
Sarah Stringer commissioning officer for Lincolnshire County Council also commented. “The national dying matters campaign has told us that nearly 2 thirds of people have no written a will and a lack of conversation is perhaps the most important reason why people’s wishes go unfulfilled at end of life."
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7 July 2010
SURGERY UPGRADE FOR BOURNE PATIENTS
Bourne Galletly Medical Practice will be celebrating completion of its recent expansion with an official opening on 9 July 2010.
Richard Mumford, East Midlands Healthcare Deanery will be leading the opening ceremony at 3.00pm.
520,000 was invested to upgrade the practice to a GP training practice with four extra consulting rooms, an additional waiting room, further car parking space and a dedicated training suite.
Ian Robinson, practice manager was delighted with the new facilities. He said: "We are extremely pleased to have been able to undertake this development project in conjunction with the East Midlands Deanery and NHS Lincolnshire. Together our aim is to provide the best possible services and care for the patients of Bourne and surrounding areas whilst also helping to contribute to the future of General Practice by training new GPs. Thanks to this development we will have the capacity to treat 7,000 more patients and hope to increase the size of our healthcare team."
Brenda Clayton, GP estates development manager for NHS Lincolnshire also commented. "This development is just one part of a larger programme to improve training opportunities for GPs whilst maintaining a high standard of care for our patients. The new facilities will provide a modern environment for training and extra staff to help support the growing number of patients in the area."
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30 June 2010
NEW SEXUAL HEALTH CLINIC FOR HOLBEACH
People in living in Holbeach can now visit the local Health Clinic for sexual health screening and advice.
Every Friday between 9.00am - 12.00pm nurses will offer testing for sexually transmitted infections and contraceptive advice between 1.30 - 4.00pm.
Lincolnshire Community Health Services (LCHS) has set up the new clinic as a trial to offer services closer to people's homes.
Andrea Fox, locality team leader for LCHS said "We are aware that people from rural areas such as Holbeach need to travel further for our services. To improve this we are trialling this weekly clinic to make it easier for people to look after their sexual health.
We would encourage anyone who is changing their partner or who has had unprotected sex to visit us for a check up, even if you feel fine.
Chlamydia is the most common sexually transmitted infection for under 25s and often has no symptoms, so most people don't even know they've got it. Just call 01522 539145 to book an appointment."
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28 June 2010
KEEP OUT THE SUN, DRINK REGULARLY & HELP OTHERS
NHS Lincolnshire is advising people to take a sensible approach and help vulnerable people during the rising temperatures.
Certain people are more at risk of becoming seriously ill and need additional care and support.
Babies, young children, older people and those who rely on care (for mental health problems, mobility, disability) are those at greatest risk of heatstroke and heat exhaustion.
Other groups include people with respiratory and heart problems, those who work outside and manual workers.
Heat exhaustion can cause headaches, dizziness, nausea and vomiting, cramps, pale skin and a sudden rise in temperature.
If left untreated this can quickly develop into heatstroke without warning.
Symptoms include intense thirst, sleepiness, hot, red and dry skin, confusion, aggression, convulsions and a loss of consciousness.
Janine Rayfield, Nurse Consultant in Public Protection for NHS Lincolnshire said the affects of extreme heat must not be under estimated.
"We would strongly encourage people to be aware and look for the symptoms of heat exhaustion and heatstroke. By following these three simple rules people can keep themselves and others safe.
1. Keep out of the heat or wear a hat and loose clothing.
2. Drink regularly, avoiding alcohol, tea or coffee.
3. Help others.
Visit older friends, relatives or neighbours to ensure they are keeping hydrated and keeping their homes cool. Extreme heat can seriously damage health or be fatal."
David Powell, Head of Emergency Planning at Lincolnshire County Council,
said:
"A hot summer will be welcomed by many, but a heatwave could cause disruption to all of our daily lives if we haven't made sure we are ready for it. Plan your journeys and activities with the weather in mind and maintain your vehicle to avoid the engine overheating. Protect yourselves, family and neighbours."
For more information on the national heat wave plan visit www.lincolnshire.nhs.uk
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23 June 2010
WORKING TOGETHER, PUTTING PEOPLE FIRST
NHS Lincolnshire is joining forces with Lincolnshire County Council and other agencies to provide timelier, more effective services for people living in their own homes.
Through the Health and Well-being Fund, a range of services that are currently helping people live independently will be targeted to ensure support gets to those who need it quicker.
Research with local organisations has helped to review how the services should be provided in the most efficient and effective way.
By working together all agencies can make sure that the right services are provided for the right people at the right time.
Situations where people they may benefit from better joint working between organisations include:
* When income changes
* When a carer is ill or moves away
* Following a divorce or separation
* When there are health concerns
Four main projects within the initiative focus on keeping people independent at home through equipment, new technology and social care.
John McIvor, chief executive for NHS Lincolnshire said: "We are aiming to give people in Lincolnshire support at the right times to avoid a crisis that could lead to being taken into hospital or care services. I am delighted that we are working closely with Lincolnshire County Council on this project to share expertise and resources for a smaller cost."
Tony McArdle, chief executive of Lincolnshire County Council, added: "It makes complete sense in the difficult financial climate to be working smarter and more effectively for our more vulnerable residents. This will help people get the right support more quickly to help them live independently in their own homes."
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23 June 2010
LOCAL STROKE SERVICES SHOWCASED AT NATIONAL EVENT
Lincolnshire's community stroke service has been recognised nationally for improving standards of care.
The assisted discharge stroke service was established at the end of 2009 so patients suffering from a stroke can safely leave hospital earlier and continue their rehabilitation at home.
Lincolnshire Community Health Services (LCHS) has been invited to present this new service and share learning with NHS chief executives and stroke directors at an event in London on 22 June.
Joan Lawton, clinical team lead for LCHS was delighted to be part of the event and the National Stroke Improvement Pilot Site.
"This was a great opportunity to show how LCHS has developed the service and how patients are already benefiting from it. Although this is a new service, we are learning all the time and work towards improving patients' transfer from hospital into the home.
LCHS has worked very closely local NHS partners and patients to set up this new service. It is our aim to reduce the stay of a patient in hospital from an average of 20 days, down to an average of 7."
Carol Cottingham, long term conditions manager for NHS Lincolnshire, also commented.
"Improving stroke care is a priority for NHS Lincolnshire. We will continue to work closely with patients, carers, health care providers and the Stroke Association to ensure we are investing wisely in stroke services that do improve quality of life for stroke survivors and their families."
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17 June 2010
BREASTFEEDING AWARENESS WEEK IN LINCOLNSHIRE
People across Lincolnshire will be celebrating Breastfeeding Week with a series of events across the county during 21 - 27 June 2010.
Lincoln Waterside Shopping Centre will have a breastfeeding display with a quiz and prizes all week.
Sutterton Picnic in the Park is taking place at Sutterton Children's Centre on 21 June, 12.00 - 1.30pm.
In Boston on 23 June, 12 mums will be presented with accredited certificates after completing a 12 week training course, qualifying them to support women through breastfeeding. A market stall with displays, quizzes and a raffle is also taking place.
Teddy bears picnics are being held at Alford Children's Centre on 22 June, 10.00am - 1.00pm and Sutton Bridge Children's Centre on 23 June, 12.00 - 2.00pm.
Louth's Spout Yard is holding a Breastfeeding in the Park event on 25 June at 12.30pm. Everyone is welcome.
Amanda Street, infant feeding co-ordinator for Lincolnshire Community Health Services was delighted that so many mums were committed to encouraging others to breastfeed.
"Most of the events taking place during National Breastfeeding Week have been organised by qualified breastfeeding peer supporters and mums. This week is a great opportunity to tell people about the benefits of breastfeeding and where support is available.
Women who breastfeed their child are protecting them childhood diabetes, obesity and asthma, and reducing their risk of breast and ovarian cancer.
There are twenty three BreastStart support groups and two Baby Cafe's across Lincolnshire. Visit www.lincolnshire.nhs.uk to find your nearest group."
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14 June 2010
NHS MAKES STEPS TO IMPROVE DIABETES CARE
It’s national diabetes week 13 - 19 June and the NHS in Lincolnshire continues to make steps to improve diabetes care.
A new community dietician has been appointed at United Lincolnshire Hospitals NHS Trust.
The role involves working closely with existing diabetes teams in the community to deliver healthy eating education sessions to groups and individuals, which is essential for controlling insulin levels.
Twenty seven people from the county have signed up to NHS Lincolnshire’s diabetes involvement group.
The group meet bi-monthly to discuss what an ideal diabetes service should look like and what needs to be put into place in order to achieve it. The group will be helping to develop local information for people with diabetes, the diabetes education and care planning.
Noel Tobin has been diagnosed with diabetes and sits on the user involvement group. He said “The group includes a huge cross section of people. I’m a neighbourhood manager in the St Giles and Tower area of Lincoln and health is a huge issue in this area. A lot of residents suffer from diabetes and it really affects people’s lives. It’s a great idea to put people at the heart of decision making.”
Carol Cottingham, long term conditions programme lead for NHS Lincolnshire said “The group has proved invaluable in helping us to identify the changes required to our diabetes services. With this information we can work towards the best care and support for people with diabetes and their carers.”
People who are more at risk of diabetes are overweight, smoke, have a high blood pressure and high cholesterol. If you are worried about diabetes, contact your GP to arrange a test.
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11 June 2010
NEW DIRECTOR OF PUBLIC HEALTH FOR LINCOLNSHIRE
NHS Lincolnshire and Lincolnshire County Council are pleased to welcome the new director of public health and partnerships.
Dr Tony Hill began his new role this week after spending 14 years serving as joint executive director of public health in North East Lincolnshire Care Trust Plus and North East Lincolnshire Council.
The position involves leading on partnership programmes across the NHS and local government to improve the health of people in Lincolnshire including tackling obesity, reducing alcohol consumption and smoking cessation.
Other responsibilities include producing a public health annual report, leading on emergency planning, working closely with the Health Protection Agency and sitting on the Board of NHS Lincolnshire.
John McIvor, chief executive for NHS Lincolnshire said "We are delighted to welcome Dr Tony Hill to his new role in Lincolnshire. He brings a wealth of experience working within similar public health roles which will help us to improve the health of our local population.
I would also like to thank Dr Mandy Bretman for her significant contribution to the health service in particular, the co-ordination of last year's swine flu outbreak, her in depth assessment and understanding of local communities and the launch of Lincolnshire Research Observatory." He added.
Tony McArdle, chief executive of Lincolnshire County Council, said: "I would like to express my thanks to Dr Mandy Bretman for her excellent work as Director for Public Health and all she has done for Lincolnshire. I welcome and congratulate Dr Tony Hill on his appointment and look forward to working with him at a time when close, effective partnership work between the county council and NHS Lincolnshire is more important than ever."
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8 June 2010
STUDENTS DEVELOP CHLAMYDIA TESTING DVD
NHS Lincolnshire has enlisted the help of local students in their Chlamydia screening campaign.
Research with young people revealed that those unwilling to take a Chlamydia test were often influenced by rumours of invasive procedures and examinations.
To address this, a team from BTEC National Diploma in Media Production at the Newark campus of Lincoln College have produced and starred in a dvd which dispels common myths about the test and explains where to order a self test kit from.
Michele Presbury, Chlamydia Screening Co-ordinator for NHS Lincolnshire said We are always looking for new ways to tell young people about Chlamydia and how easy it is to get tested. Once we get this message across, we want people to use the service every time they have a new sexual partner. We are delighted with the dvd that the students have produced. Thank you to all the students involved and the college for their support.
David Harris (18) was involved in the project. He said This was a fantastic opportunity for me to produce a video that can affect potentially thousands of people, not to mention the fact that this was a great experience for my future career. As I fit into the target audience of the video, I was able to make something that was from my own creativity and knowing that, if it appealed to me it could appeal to many others as well
Justin Day, Lecturer in Media Production also commented. Real projects are an invaluable opportunity for students. For our own project briefs we devise scenarios as realistically as possible for the students to learn the processes of the industry they want to build a career in. When a real brief comes in like this that is for such a huge organisation as the NHS and that the final outcome they have produced can help thousands of real people of their own age, then that is hugely satisfying.
The dvd is available to view online at http://www.youtube.com/watch?v=A9l2QKhmQhU.
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27 May 2010
NHS LAUNCHES NEW RESOURCE TO SUPPORT SCHOOLS
A new online resource is helping educational professionals to support children with speech and language problems.
Launched as First Call, the website provides a range of tools and information for teachers and classroom assistants to support the development of speech, language and communication for all children in the classroom, as well as those having some difficulty.
Speech and language therapists from Lincolnshire Community Health Services designed First Call in partnership with Lincolnshire County Council in 2003 and the resource has been transferred to web format by the Lincolnshire County Council web team.
Topics on the site cover attention and listening, vocabulary, processing and comprehension, expressive language, phonological awareness and speech, and social communication.
Beth McLuckie, Speech and Language Therapist, has been the driving force behind the project. She said “First Call was originally distributed across educational settings as a resource file. It proved so popular that there was quite a demand for the resource. The web site will be a much more cost effective and environmentally friendly way of providing the information, whilst opening it up to more professionals.
First Call gives people working in schools the skills and confidence to nurture children who have difficulties with certain aspects of speech. language and communication so that early problems can be initially supported by school staff using the resource. Speech and language therapists are then able to focus on children with more complex problems who need specialist support.”
Councillor Mrs Patricia Bradwell, Executive Councillor for Children’s Services at Lincolnshire County Council also commented.
“Every child matters in Lincolnshire including those children who find it more difficult than others to learn in the classroom. We are committed to providing the very best resources to schools to ensure this happens. The new website will support our teaching staff and help those children with speech and language difficulties to get the very best out of school life.”
First Call can be found under the Family Services Directory section of Lincolnshire County Council's website at http://fsd.lincolnshire.gov.uk/section.asp?catid=24370.
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25 May 2010
NHS STAFF NETWORK IMPROVES WORKING CONDITIONS
The NHS in Lincolnshire has launched a staff network group to improve working conditions.
The network for deaf, deafened and hard of hearing allows employees to share their views and influence change.
Rachel Higgins, Equality and Human Rights Project Manager for NHS Lincolnshire said that the network has already allowed NHS Lincolnshire and United Lincolnshire Hospitals NHS Trust (ULHT) to learn new ways of working.
"We appealed for staff who consider themselves deaf, deafened or hard of hearing to volunteer for focus groups. More employees came forward for the groups than have disclosed themselves as having a disability. This shows how important the network is, without it our organisations couldn't offer the right support to our staff.
Thanks to the feedback we have introduced deaf awareness training sessions and allocated special equipment. There are plans to implement a meeting policy to improve the effectiveness of hearing aids. We are also looking at developing a similar network for our patients too.”
Rachel Taylor, Diversity Manager for ULHT said “The aim of the network is to share good practice and information, learn from each other about how things can be improved and to ensure that we are an employer of choice for deaf, deafened and hard of hearing staff.”
The network is the first of its kind in the country and has already received support from Deaflincs, NHS Employers and NHS East Midlands.
This project was developed as part of the national Pacesetters programme which looks at innovative ways to reduce health inequalities for patients and staff.
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21 May 2010
PATIENT THANKS COUNTY'S COMMUNITY RESPIRATORY TEAM
A grateful patient and his family have thanked the countywide community respiratory team with a generous donation for keeping him out of hospital for over two years.
Alfred Ridding, 80, from Holton Holgate, Spilsby suffers from chronic obstructive pulmonary disease (COPD) and needs constant oxygen and supervision from specialist community respiratory nurses.
Lincolnshire Community Health Services (LCHS) countywide community respiratory team has cared for Alfred for nearly 7 years. To show their appreciation Alfred's son Steve, daughter Penny and granddaughter Danielle have raised 2,606.47 after completing The Great North Run in November 2009, and Danielle The 2010 London Marathon.
The money will be used to fund an innovative training tool which imitates the sounds of a patient's chest for teaching clinicians to diagnose respiratory conditions like asthma, collapsed lungs and pneumonia.
Alfred Ridding said I can honestly say that without the support of the LCHS community respiratory team I would not have been able to live out the remainder of my time in the comfort of my own home and words cannot express how pleased I am that I haven’t been forced to go in to hospital. I am extremely appreciative of the excellent care I am receiving from these very special people.
Daughter Sue Watson also commented. “We as a family caring for someone with COPD wanted to give something back to this special team of people, we will never be able to repay fully for the help that our father and we are receiving but hopefully this goes some way to show our gratitude and at the same time help raise awareness of this little known terminal disease.”
Julie Booker, Respiratory Service Lead for LCHS was delighted with the donation from the Ridding family.
"Caring for Alfred is a real joy for our staff and with the support from the Ridding family we have been able to prevent admission to hospital. The generous donation will allow us to buy a specialist training tool which will help to teach clinicians about respiratory conditions. Previously we have used real patients, but this piece of equipment will give us more flexibility and time to care for our patients."
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19 May 2010
NHS LINCOLNSHIRE AWARDED 'CUSTOMER FIRST' STATUS
NHS Lincolnshire's Choose and Book system is the first healthcare team to be awarded the national 'Customer First' kite mark.
The Choose and Book service gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic using electronic referral.
Andy Hill, Commissioning and Performance Manager for NHS Lincolnshire said:
"We are delighted to be the first primary care trust in the UK to be awarded the 'Customer First' kite mark. The assessment process was hard work for the whole team, but it created an opportunity for us to identify areas of potential improvement in the service. As a result, customer feedback channels have now been introduced and we have adopted a more caring approach towards our staff."
Samantha Bennett, Business Development Manager for Quantum Assessment Services, commented, "We have found NHS Lincolnshire to be very forward thinking and innovative in their approach to quality and care. This is highlighted by their pioneering lead as the first NHS organisation in the health sector to adopt the Customer First standard."
Janette Gran, Assessor, worked closely with the Choose and Book Service. She said, "Andy Hill and his team put in a lot of effort to understand and fulfil the demands of the Putting the Customer First Standard. They have used the journey as a catalyst for further improvement and for fresh and proactive engagement with others in their organisation and externally."
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1 May 2010
HUNDREDS OF PEOPLE TAKE ADVANTAGE OF FREE BLOOD PRESSURE CHECKS
Nine East Midlands Ambulance Service (EMAS) ‘Know Your Blood Pressure’ public events have resulted in hundreds of people across the East Midlands getting checked – and in several cases being urgently referred to their GP or to hospital for further tests.
Stroke is one of the top three causes of death and the leading cause of severe disability in the UK. The nine EMAS ‘Know Your Blood Pressure’ (KYBP) events held on Saturday 17 April 2010, gave people the opportunity to have their blood pressure checked for free by one of our highly trained health professionals.
Paul Phillips, Chief Executive at East Midlands Ambulance Service said: “Together with the Stroke Association our crews visited areas across the East Midlands to combat high blood pressure. Raised blood pressure and irregular heart rhythms may increase the risk of someone having a stroke. There are often no symptoms of high blood pressure, so it was great that hundreds of people came along to speak to our highly skilled staff.”
222 people attended the Lincolnshire events. Of those, 183 had normal blood pressure, 18 were advised to see their GP and 1 person was advised to see their GP urgently.
For the latest news and information on East Midlands Ambulance Service please visit their website at www.emas.nhs.uk/ournews
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April 2010
FIVE THINGS TO DO BEFORE I DIE
NHS Lincolnshire and Lincolnshire County Council have launched a Facebook profile to encourage people to talk openly about dying, death and bereavement.
It is part of wider national action to promote public awareness about the Dying Matters Coalition of which NHS Lincolnshire and Lincolnshire County Council are members.
'Five Things To Do Before I Die' is the Facebook group which encourages people to share thoughts on how they want to be remembered and plans for the end of their life and already has 166 fans.
Contributions can be light hearted, fun, intimate, travel focused as well as the serious such as making a will.
Jim Heys, Assistant Director of Strategic Planning from NHS Lincolnshire said, "By making it easier to discuss what we want to do in our lives it becomes easier to accept the loss of a loved one knowing that they fulfilled their wishes. We hope to encourage better communication around this issue with the aim of improving dignity and respect at times of dying, death and bereavement."
NHS Lincolnshire and Lincolnshire County Council are amongst the 7,000 member organisations who have joined the national Dying Matters Coalition, with an interest in supporting changing knowledge, attitudes and behaviours towards dying, death and bereavement.
This includes organisations from across the NHS and the voluntary and independent health and care sectors, including hospices, care homes, charities supporting older people, children and bereavement from social care and housing sectors, from a wide range of faith organisations, community organisations, schools and colleges, academic bodies, trade unions, the legal profession and from the funeral sector.
Set up by the National Council for Palliative Care, the Coalition aims to change attitudes and behaviours towards dying, death and bereavement and raise the profile and improve end of life care.
Hilary Fisher, Director of the Dying Matters Coalitions said, "This is an important event to help raise awareness of the need to openly discuss dying, death and bereavement. Around 70% of people say they would like to die at home, but currently around 60% of people die in hospital. If we dont talk about what we want with our loved ones, friends and GPs how will they be able to help us achieve our wishes? Talking about it is vital."
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NHS LINCOLNSHIRE REACHES 1000+ TWITTER FOLLOWERS
Over 1,000 people are following NHS Lincolnshire on Twitter.
More people are using the popular social networking site to keep up to date with news on health services across the county.
NHS Lincolnshire tweets its latest news stories, current health issues, online surveys, tips for staying healthy and much more.
Gary James, Chief Information Officer was delighted that the organisation's Twitter profile was proving popular.
"We continue to look at new and innovative ways to communicate with people living in Lincolnshire. Twitter is just one tool we use to keep people informed about our local health services. We always welcome feedback and would love to hear how the public would like us to share information with them."
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GOOD LIFE GUIDE IMPROVES LIVING FOR OVER 50s
The second edition of The Good Life Guide has been published for Lincolnshire's over 50s following the success of the 2008 edition.
Paid for by the Health and Well-being Fund, the publication contains important information and advice to people of retirement age and over.
The guide gives handy tips on a range of topics including how to live a healthier lifestyle, making your home safer and crime prevention. NHS Lincolnshire, Lincolnshire County Council, Lincolnshire Police and Age Concern have all contributed to its development.
John McIvor, Chief Executive for NHS Lincolnshire said "The second Good Life Guide has been put together in response to comments and suggestions from the public. The updated version now includes information on managing long term medical conditions as well as trading standards welfare benefits, preventing door-step crime, advice about healthy eating, exercise and falls prevention. We want people to use this guide to live a safer, healthier and independent lifestyle."
The guide is available by calling 01522 782172.
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FUTURE OF STROKE AND HEART SERVICES DISCUSSED
Key decisions about the future of stroke and heart care for patients in Lincolnshire were discussed at the Health Scrutiny Committee meeting yesterday.
NHS Lincolnshire and United Lincolnshire Hospitals NHS Trust outlined proposals for the development of specialist centres in the region where local residents will receive vital assessment and treatment during the early stages of suffering a stroke or heart attack.
The plans were presented to the Health Scrutiny Committee with feedback from patients, carers and stakeholders.
The Committee were confident in the plans and supported the development of these services in Lincolnshire.
Specialist stroke centres will work from Lincoln County Hospital and Pilgrim Hospital, meaning that patients will get the most appropriate care within three hours of a stroke developing.
These services will improve the recovery of patients suffering from this type of stroke and they will spend less time in hospital than they currently do.
The network of local hospitals across Lincolnshire will provide support and provide general stroke services and rehabilitation closer to home.
Improvements in emergency heart treatment will also be established at a new specialist centre in Lincoln County hospital by the middle of 2011.
Patients will be able to have highly specialised treatment to restore blood flow through the arteries at the very early stages of developing a heart attack.
At the moment only a few patients across the East Midlands are able to receive this treatment and providing this service in Lincolnshire will be a major improvement for patients.
Martin McShane, Director of Strategic Planning and Health Outcomes for NHS Lincolnshire said: "We are delighted that our proposals have been well received by Lincolnshire's Health Scrutiny Committee. The plans which have been developed around feedback from patients, carers and stakeholder groups will transform the way patients in Lincolnshire are cared for. We will continue to work closely with United Lincolnshire Hospitals NHS Trust and NHS East Midlands to implement these changes to ultimately save lives."
Cllr Mrs Christine Talbot, Chairman of the Health Scrutiny Committee for Lincolnshire, said:
"The committee have closely followed the development of these proposals and are confident that a great deal of stakeholder engagement has been carried out, and that this will continue to take place. These services will represent a significant improvement to the treatment of cardiac and stroke patients in Lincolnshire and we're keen to follow their progress."
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MORE BREASTFEEDING SUPPORT FOR MUMS
Mums and families across the county are being offered more breastfeeding advice and support than ever.
Dedicated health professionals and qualified breastfeeding peer supporters continue to promote breastfeeding as the cheapest and healthiest feeding option for mother and baby.
Twenty six BreastStart groups across Lincolnshire provide personal advice from trained mums who have been awarded with the nationally recognised La Leche support certificate.
Skilled health professionals and mums staff Gainsborough's new Baby Cafe in a relaxed environment offering reassurance and advice to pregnant women.
Julie Cantwell, Infant Feeding Co-ordinator from Lincolnshire Community Health Services said: "Research proves that both mother and child benefit from breastfeeding. Babies are protected against such illnesses as childhood diabetes, obesity or asthma and mothers can be protected against breast or ovarian cancer."
"We would encourage pregnant women to ask their midwife for information and take advantage of the BreastStart groups and Gainsborough's Baby Cafe. Sharing experiences with other women makes breastfeeding less daunting and easier to overcome concerns."
"Thanks to the investment from NHS Lincolnshire we will continue to improve services for pregnant women and their families to improve the health of new borns."
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NHS LINCOLNSHIRE CELEBRATES LONG-SERVING STAFF
The Annual Public Meeting is taking place on Monday 14 September 2009 at Lincolnshire Oak Hotel, East Road, Sleaford, NG34 7EH and is open to members of the public, local organisations, partners and stakeholders.
The event commences at 5pm with Chairman, Richard Childs presenting Long Service Awards to staff who have shown excellent committment to the NHS.
Following a short refeshment break, Chief Executive, John McIvor and Richard Childs will open the Annual Public Meeting at 6pm with a presentation about the past year, achievements and future priorities.
Director of Finance and Contracting, Andrew Spring is presenting the Annual Accounts for 2008/09 and Richard Childs will close the event with a speech about local health services in Lincolnshire.
Chief Executive, John McIvor said anyone is welcome to join the meeting. "Our Annual Public Meeting is a great way for people who are interested in health services to find out more about NHS Lincolnshire, how money is invested and what our priorities are."
Copies of the Annual Report, Annual Accounts (can also be viewed at www.lincolnshire.nhs.uk) and information on local health services will be available at the meeting.
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SWINE FLU
The public should carry on as normal unless they display symptoms of Swine Flu, this applies to everyone including schools and the workplace
No Symptoms, No Problem
* Anyone who has been in contact with someone clinically assessed as having Swine Flu is not infectious, unless they themselves have symptoms
* Anyone who thinks they have Swine Flu must not just turn up at A&E, their GP or at Lincolns walk in centre. Instead they should:
1. Check their symptoms by:
* Visiting www.nhs.uk
* Calling the national Swine Flu information line 0800 1 513 513
* Or contacting: NHS Direct 0845 4647 or www.nhsdirect.nhs.uk
2. Anyone who still thinks they have Swine Flu and might need antiviral medicines should call their local GP who will be able to provide an assessment over the phone.
* People should be identifying their Flu friends now. Flu friends can be relatives, neighbours and friends who will be able to collect the antiviral medication from one of the designated collection Centres during the opening hours published, so that the symptomatic person does not have to leave home.
* Everyone should continue with good respiratory hygiene Remember to 'Catch it, bin it, kill it': Always use a tissue to catch your sneeze, throw away used tissues and regularly wash your hands.